Fundies.ca primary courier is Canada Post. Shipping charges (in most cases) will be determined with your purchase. UnderwearCanada reserves the right to review shipping charges and adjust accordingly if it is inaccurate or there is an error. We will attempt to notify you of any changes. Your credit card will NOT be charged without your consent (we just physically can’t even do that!). If you choose to decline our shipping method, UnderwearCanada reserves the right to cancel your order, with full refund.
- Funds are collected when your products are packed for shipping, or when orders are placed on your behalf
- Shipping charges are an estimate, and additional fees may be requested
- We do not provide product pickup services
- UnderwearCanada reserves the right to cancel any order, for any reason
- Suspect fraudulent orders will be reported to appropriate authorities
- Tracking numbers are provided to you via email, if applicable for your shipping method.
UnderwearCanada ships in shiny and bold black glossy envelopes. Your mailing address will be present on the front. Our return address is our Post Office box, and does not indicate which store you purchased from. The content list of the package will be noted as “Men’s Clothing” wherever possible, as per shipping conditions, as dictated by your country’s import requirements.
Courier/Shipping work stoppage
In the event of a work stopped, or strike by one of our shipping providers, we may choose to hold your order or select an alternative method to ship to you. Differences in costs will be absorbed wherever possible, but additional fees may apply. If your package has already been sent, and there is a work stoppage, your package will arrive after the work stoppage is over and service is resumed. We will not be sending a replacement as this is unfortunately out of our control.
UnderwearCanada does not drop ship from any other stores. All packages originate from our office just outside of Calgary, Canada. In the event that an item is back-ordered, we may make arrangements to ship directly to you, with your approval only to share your address.